SBC DSL Basic Plus Package SBC DSL Packages are an information service provided by SBC Southwestern Bell Internet Services, Inc. that combines DSL transport with Internet access to provide the customer with high speed broadband access to the World Wide Web. The SBC DSL Basic Plus Package is designed to provide the same features that dial-up analog and single user ISDN customers receive today, only at much faster speeds. Features Speed Available* (downstream/upstream) Up to 1.5 Mbps/ 128 Kbps Unlimited Usage yes Dynamic IP Address 1 Optional DNS Services no Optional Web Hosting yes (call 1-888-792-0999) POP E-mail Accounts 11 Personal Home Page Account yes, with 15MB storage Free analog dial-up Internet account yes UseNet Newsgroup Access yes * Service not available in all areas due to factors associated with DSL technology such as line conditions or distance. Actual speeds will vary. Access speed is between customer's location and the DSL Internet-equipped Central Office or Gateway. Pricing SBC DSL Basic Plus Package Access Speed (downstream/ upstream)1 Monthly Price (Annual plan or Month-to-Month plan) Equipment Installation Charge2 Activation Fee3 DSL Internet Equipment Package (modem, filter, NIC) Up to 1.5 Mbps/ 128 Kbps Annual4 $49.95/month $0 (customer self-install), $200 (technician install)5 $50 (phone order) $0 after SBC Value Reward6 $99 (modem) $0 after SBC Value Reward6 Up to 1.5 Mbps/ 128 Kbps Month-to-Month $49.95/month $0 (customer self-install), $200 (technician install)5 $50 (phone order) $0 if you order online $99 (modem)   Pricing includes GSP charges and is based on term commitment and provisioning service on existing line. Regular voice telephone line and service not included. Applicable taxes and surcharges not included. SBC DSL Internet Access billing will begin when we have activated your SBC DSL Internet Access on our network. Services provided by Southwestern Bell Internet Services, Inc. Copyright © 2002 SBC Southwestern Bell Internet Services, Inc. All rights reserved. 1 Service not available in all areas due to factors associated with DSL technology such as line conditions or distance. Actual speeds will vary. Access speed is between customer's location and the DSL Internet-equipped Central Office or Gateway. 2 The $200 charge is for a technician installation and includes the installation of the first jack. If you need additional maintenance work on the line that is used for your SBC DSL Internet Access, the following charges will apply: Installation of an additional new jack (with associated inside wiring): $120 one-time charge per jack Movement of an existing jack (with associated inside wiring): $120 one-time charge per jack Repair an existing jack, inside wiring, or other problem with the DSL Internet line at your location (premise): Basic rate (Monday through Saturday, 8 am to 5 pm): $60 for first 30 minutes of work, $35 for each additional increment of 30 minutes of work Overtime rate (Monday through Saturday, after 5 pm): $75 for first 30 minutes of work, $45 for each additional increment of 30 minutes of work Premium rate (any time on Sundays and Holidays): $90 for first 30 minutes of work, $50 for each additional increment of 30 minutes of work For customers who sign up for the self-installation option and who subsequently require a technician to complete the installation, there will be a $150 charge. 3 The cost necessary to process your SBC DSL Internet Access through SBIS' ordering system. 4 Annual offer requires a 1-year term agreement; $200 cancellation charge will apply if service is canceled before term agreement expires. 5 $150 charge for subsequent technician installations on failed customer attempt at self-installation. 6 Early termination fee applies. NEW SBC DSL INTERNET ACCESS SUBSCRIBERS ONLY. Apply for your choice of one $149 SBC Value Reward selection online after installing DSL Internet. Allow 4-6 weeks for mail delivery. Offer expires 6/30/01. Terms and conditions subject to change without notice. Other restrictions may apply. For more information about minimum computer specifications neccessary to run DSL Internet, please see the minimum system requirements for Southwestern Bell Internet Services, Inc.' SBC DSL Internet Access.

---

General Legal Disclosure

OFFERS ARE AVAILABLE TO NEW SBC DSL Internet Access SUBSCRIBERS ONLY AND CANNOT BE COMBINED. DSL Internet Access pricing includes GSP charges and is based on customer self-installation of DSL Internet on existing line. Minimum additional charge of $150 applies if technician install is required after customer self-install is attempted. Service may not be available in some areas due to factors associated with DSL technology such as line conditions or distance. Actual connection speeds will vary. Access speed is between customer's location and the DSL Internet-equipped Central Office or Gateway. Terms and conditions subject to change without notice. Other restrictions may apply. Internet services provided by Southwestern Bell Internet Services, Inc. Prodigy is a registered trademark of Prodigy Communications. L.P. Other Product and brand names may be trademarks or registered trademarks of their respective owners. © 2002 SBC Southwestern Bell Internet Services, Inc. All rights reserved.

For More Information

See if Southwestern Bell's FasTrak Digital Subscriber Line (DSL) Internet access is available in your area.

For more information go to http://www.sbc.com/dsl/.

For complete pricing information, please call us at 1-888-792-3751.

| Home | Home Services | Business Services | Get Software | Web Hosting |
| Dial In Numbers | FAQ | News | Safety 'Net | Contact Us | Site Map |

Copyright © 2002 SBC Southwestern Bell Internet Services, Inc. All rights reserved.